Last Updated: [28-December-2025]
- What Information We Collect
We may collect:
- Personal/contact information: Name, email address, phone, shipping address (for orders), profile links and optional profile details.
- Device/usage data: IP address, browser type, device type, website interaction data (for analytics, performance & security).
- Order information: Order history, shipping info, payment references (Note: actual payment data is processed by third-party payment gateways — we do not store sensitive card/payment data).
- Optional profile data: links, social media handles, portfolio links, whatever the user chooses to add.
- How We Use Your Information
We use collected data to:
- Process orders and deliver products (cards, stickers, etc.).
- Create and manage your OneTap profile and associated services.
- Provide customer support and respond to inquiries.
- Improve service functionality and security, monitor performance, detect fraud or misuse.
- Communicate with you (order updates, support messages, optional newsletters/promotional communications — only with your consent).
- Data Storage and Security
- We store data on secure servers, using standard security measures to protect against unauthorized access, loss, or theft. We cannot guarantee 100% protection (like any digital service), but we commit to reasonable safeguards.
- Data Sharing & Third Parties
We may share minimal necessary information with:
- Payment processors (for order payments)
- Courier/shipping partners (for order delivery)
- Analytics or infrastructure providers (for site performance, security monitoring)
We do not sell user personal data to third parties. Any third-party partner we use is bound by confidentiality/processing agreements to protect your data.
- Cookies & Tracking / Usage Data
- We may use cookies or similar technologies to track site traffic, remember user preferences, and analyse usage patterns for improving service. You may disable cookies — but some site features (login, cart, profile) may not function properly if cookies are disabled.
- User Rights: Access, Correction, Deletion
You have the right to:
- Request a copy of your personal data stored with us
- Request correction of inaccurate or incomplete data
- Request deletion of your data / account (subject to necessary retention for orders or legal compliance)
For such requests, contact us via support email (info@onetap.pk)
- External Links & Third-Party Content
- Your OneTap profile may contain links to external websites or services, which are not under our control. OneTap is not responsible for content, privacy practices, or consequences of using third-party sites.
- Children’s Privacy
- Our services are not intended for users under 13. We do not knowingly collect data of minors. If we discover an account belonging to a minor, we will suspend or delete the account.
- Changes to this Privacy Policy
- We may update this Privacy Policy at any time. The “Last Updated” date will be revised. Continued use after changes constitutes acceptance.
- Contact / Data Inquiries
- For privacy-related questions, data access requests, deletions or corrections — contact us at info@onetap.pk